Why You Shouldn’t Be Getting Unsolicited Medicare Calls

If your phone has been ringing with calls about Medicare Advantage or Prescription Drug plans, you’re not alone. Many Medicare beneficiaries get bombarded with unwanted calls—sometimes multiple times a day. But here’s the truth:

👉 It’s against Medicare’s rules for agents or agencies to call you out of the blue to sell a plan.

According to the Centers for Medicare & Medicaid Services (CMS), licensed agents and insurance companies are not allowed to make unsolicited phone calls to Medicare beneficiaries to talk about Medicare Advantage or Part D drug plans. This means that if someone is calling you without your permission, they’re breaking the rules.

Why These Rules Exist

Medicare created these rules to protect seniors from:

• Scams – Fraudsters pretending to be insurance agents.

• High-pressure sales – Calls that push you into a plan that may not fit your needs.

• Confusion – Too many calls from too many companies that only make Medicare seem more complicated.

How Calls Should Work

• An agent can only call you if you’ve given them permission first (for example, by filling out a form, requesting information, or being a current client).

• They cannot randomly dial your number or buy your information to sell you something.

• You should never feel pressured to make a decision over the phone.

What To Do if You Get These Calls

• Hang up right away.

• Do not give out your Medicare number or personal information.

• Report the call to 1-800-MEDICARE or the Federal Trade Commission (FTC).

The Bottom Line

If you’re receiving unsolicited calls about Medicare Advantage or Prescription Drug plans, know that it’s not allowed. A trustworthy agent will always wait for you to reach out or give permission first. At Senior Healthcare Insurance, we follow the rules and focus on education and guidance—not pushy phone calls.